Medical Device, Territory Manager - ENT

Our mission is to improve the standard of patient care and quality of healthcare delivery by providing the best endoscopic products and services with a focus on QUALITY, CLINICALLY RELEVANT INNOVATION, and SIMPLICITY. Through leading edge R&D and manufacturing, PENTAX Medical provides endoscopic imaging devices and solutions to the global medical community.

The Territory Manager for our ENT side of the business is responsible for selling and promoting PENTAX Medical products. This position drives revenue growth by developing new accounts and pushing territory expansion.

• Achieve sales targets and quotas within a defined territory
• Identify and pursue new business opportunities within hospitals, clinics, and private practices specializing in otolaryngology
• Develop and maintain strong relationships with key decision-makers, including ENT physicians, surgeons, nurses, procurement staff, and hospital administrators
• Conduct sales presentations, product demonstrations, and clinical evaluations to showcase product features, benefits, and value proposition
• Negotiate contracts, pricing, and terms of sale
• Develop and maintain an in-depth understanding of the company's ENT product portfolio, including features, benefits, clinical applications, and competitive landscape
• Provide product training and education to healthcare professionals, ensuring proper usage and understanding
• Attend medical conferences, trade shows, and continuing education events to expand knowledge and network with healthcare professionals
• Manage expenses and adhering to budget guidelines
• Maintain accurate records of sales activities, customer interactions, and market data using a CRM (Customer Relationship Management) system
• Provide clinical support to healthcare professionals, including assisting with product implementation, troubleshooting technical issues, and providing on-site support during procedures
• Address customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction.
• Collaborate with internal teams, such as marketing, customer service, and technical support, to provide comprehensive support to customers
• Act as a liaison between the customer and company, relaying customer feedback and market insights
• Other duties as assigned

• A Bachelor's degree required, biology, biomedical science or business
• Prior sales experience, preferably in med device or capital equipment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software
• Excellent verbal and written communication skills, including strong presentation and negotiation
• Ability to analyze sales data, market trends, and customer needs
• Identify and resolve customer complaint effectively
• Self-motivated, results-oriented, and able to work independently as well as part of a team.