Production Support/Application support Specialist

Immediate need for a talented Production Support/Application support Specialist. This is a 24+months contract opportunity with long-term potential and is located in Jersey City NJ(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-29040

Pay Range: $65 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Provide first and second line support for prime brokerage applications focusing on client reporting and dynamic pricing environment.


• Monitor production environment to ensure availability and performance of systems, identifying and resolving issues in real-time.


• Troubleshoot technical and functional issues related to PB services, liaising with development teams and other enterprise teams for resolution of complex issues


• Perform root cause analysis and propose tactical and strategic solution for recurring production incidents


• Support deployments and releases, resiliency and disaster recovery exercises ensuring smooth integration


• Work with business stakeholders to understand service impact and prioritize resolution efforts


• Manage, document and communicate outages to senior business and technology stakeholders as well as follow ups to eliminate repeat occurrences.


• Drive Process Improvements and plant automation. Develop and deliver automation strategy.

Key Requirements and Technology Experience:

• Must have skills: “Application Support" OR “Production Support”, "Monitoring read more