2nd Shift Resident Services Associate / Housekeeper

Resort Lifestyle Communities Aurora, CO Open
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Resort Lifestyle Communities is looking for 2nd Shift Resident Services Associate / Housekeeper in Aurora, CO.
This local job opportunity with ID 3906277262 is live since 2026-10-21 08:04:14.
About the Role

As the 2nd Shift Resident Services Associate / Housekeeper you’ll be the welcoming face of our community, the first to greet residents, families, and guests, and the first to answer the phone. This role is dynamic and hands-on; while you’ll serve as the point of contact at the front desk, you’ll also be on your feet providing support wherever is needed.
What We’re Looking For
  • At least 21 years old with a valid driver’s license and clean driving record; able to valet park vehicles safely.
  • Able to work Thursday-Monday 3:00pm to 11:00pm.
  • High school diploma or equivalent (GED).
  • Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
  • Previous customer service experience, professional appearance, excellent communication and interpersonal skills.
  • Adaptable and flexible to shifting priorities; willing to assist in various areas.
  • Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.
  • Knowledge of the local community, preferred.
  • Intermediate proficiency in Microsoft Office (Outlook, Word, Excel).
  • Ability to communicate effectively in English with residents, guests, and staff.
  • Must meet local alcohol service requirements and obtain food handler permits within two (2) weeks of hire.

Key Responsibilities
  • Create a positive first impression by performing valet parking services for residents and visitors.
  • Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors.
  • Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary.
  • Oversee building safety systems, including fire alarms; follow emergency procedures and assist residents during fires or severe weather.
  • Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards.
  • Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service.
  • Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times.
  • Welcome new residents and guide them through the orientation process for a smooth transition into the community.
  • Manage office supplies, resident documents, and menus; perform clerical duties as assigned.

Benefits for Full-Time Employees
  • Competitive compensation and benefits
  • Access your pay anytime
  • $341 benefit stipend per pay period to apply toward:
    • Health, Dental, Vision
    • Life Insurance
    • Short- & Long-Term Disability
    • HSA, FSA, LSA
    • Accident & Hospital Indemnity
    • Legal & Identity Theft Protection
  • Paid Time Off
  • 401(k) with employer match

Why RLC?
  • Fast-growing, family-owned company with 60+ communities nationwide
  • Supportive leadership in a beautiful, resort-style environment
  • A purpose-driven role where you make a difference every day

Ready to Support with Heart?
Bring your servant heart to a place that feels like family. Apply today, and our Team will follow up soon!
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