Collections Analyst

Title: Collections Analyst

Location: Tysons Corner, VA

Compensation: $26-28/hr on contract, $58-60K on conversion

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Keys to Hire:

• 2+ years' collections experience on B2B accounts


• Comfortable with routine phone calls/outreach to delinquent accounts


• Has HIGH VOLUME experience with AR/collections previously


• Able to coordinate customer billing and collection activities


• No medical or call center collections and not mortgage loans processing

Job Responsibilities:

• Monitor and process payments as well as send out invoices for collections


• Reconcile customer and account transactions as well as discrepancies


• Analyze delinquent accounts and assist with collections on taxes, returned checks, property, etc.


• Maintain an understanding of garnishment and bankruptcy laws


• Compose reports and recommend action in line with policies and procedures aligned with compliance for regulations


• Conduct 150+ calls/week to outstanding accounts


• Assist with bookkeeping duties and AR invoicing


• Process ACH and wire transfer payments to customer accounts


• Troubleshoot member inquiries and ad hoc duties as assigned

Requirements:

• Must possess 2+ years of AR or collections experience


• Proficient in Excel


• Excellent written and verbal communication skills