Conviso Inc is hiring SAP CRM Support Specialist role, this is a 100% REMOTE set-up position & comes with benefits, 401K & some accrued PTO. The Ideal Candidate would serve as a functional subject matter expert for SAP CRM Grantor environment.

Title: SAP CRM Support Specialist

Location: Remote - EST Hours

Clearance: Public Trust Eligible

Key Responsibilities

• Review and assess current-state SAP CRM Grantor documentation, processes, configurations, and functionality.

• Conduct business process analysis and design reviews to identify gaps, risks, and potential upgrade impacts.

• Identify and document mission-critical Grantor functionality, customizations, interfaces, and data integration dependencies.

• Analyze potential issues and challenges associated with SAP CRM and technical upgrades.

• Support upgrade planning, test strategy, test planning, and business readiness activities.

• Collaborate with SAP functional, technical, integration, reporting, and testing teams.

• Document findings, recommendations, dependencies, risks, and required remediation activities.

• Support stakeholder discussions and ensure business requirements and functional impacts are accurately captured.

Required Skills & Experience

• 8+ years of SAP CRM functional experience.

• Strong hands-on knowledge of SAP CRM, preferably SAP CRM Grantor functionality.

• Experience with business process analysis, functional documentation, and solution/design reviews.

• Experience supporting SAP upgrades, modernization, migration, or technical transformation projects.

• Strong understanding of SAP interfaces, integrations, customizations, and data dependencies.

• Experience with test planning, UAT, and upgrade readiness activities.

Desired Skills & Domain Experience

• Federal/Government project experience preferred.

• Direct experience with Grantor Management / Grants Management environments.

• Experience with SAP ECC and/or SAP S/4HANA.

• Experience supporting large-scale SAP technical upgrades.

• Familiarity with SAP reporting, BOBJ/WebI, and downstream system dependencies.

• SAP CRM or related SAP certification is a plus.