Merchandising Systems Delivery Lead

A company in the field of retail technology is hiring a Merchandising Systems Delivery Lead to lead complex, customer-facing merchandising and planning system implementations across North America. This is a hands-on individual contributor role, based in Seattle, with 30%+ travel across the US and Canada.

What you will do

• Lead merchandising and planning software implementations from discovery and scope through testing, customer acceptance and go-live.

• Own project plans, milestones, dependencies, risks and issue resolution across several active customer projects.

• Turn merchandising, allocation and replenishment requirements into practical solutions with product and technical teams.

• Lead customer workshops, executive conversations and delivery reviews with clarity and confidence.

• Support discovery, demonstrations and solution scoping during pre-sales.

What you bring

• Deep, hands-on experience in fashion and apparel retail, including planning, merchandising, allocation, replenishment or inventory optimisation.

• A record of personally delivering retail technology or merchandising systems implementations at customer sites.

• Strong delivery judgment, customer presence and the ability to move complex projects forward without a large team.

• Experience managing competing priorities across multiple projects and ongoing customer relationships.

• Comfort working in a senior individual contributor role and travelling regularly.