Corporate Receptionist

Responsibilities

• Greet and welcome all internal and external visitors, clients and corporate executives


• Assist guests with coats, luggage, refreshments, wireless networks, etc.


• Direct all internal and external visitors, clients and corporate executives to meeting rooms accordingly


• Manage concierge duties, including car service booking, catered meeting requests and assistance with reservations as needed


• Swift and courteous acknowledgement and action of all incoming emails from staff; proactive coordination with staff regarding visitors, meetings and meeting requests


• Screen all incoming phone calls and direct to appropriate parties; collect and distribute phone messages in close coordination with Brookfield administrative and executive staff members


• Ensure the reception area/office is well maintained in coordination with facilities


• Support events coordinator as required to keep meeting rooms fully stocked or picked up after meetings


• Proactively manage meeting room conflicts, ie meetings running long or double bookings


• Proactively coordinate with events coordinator to ensure clean rooms post meetings


• Maintain and update all pertinent Intranet files related to Reception


• Partner with Office Services and building management to oversee office work orders (e.g. maintenance requests), mail deliveries and other office requests


• Ad hoc projects as needed

Qualifications & Requirements

• Bachelors' Degree required


• 2 + years' experience in a receptionist or administrative support role in a busy, corporate setting preferred


• Polished, high-end demeanor, tact, diplomacy, composure and discretion


• High degree of professionalism, comfortable working in an executive setting


• Experience balancing multiple requests and telephone lines


• Excellent verbal, interpersonal and written communication skills


• Consistent attention to detail and accuracy


• Strong work ethic, with flexibility to support requests outside of considered job scope


• Demonstrates superior self-organization and prioritization of responsibilities and assignments


• Works well with team members by sharing responsibilities productively


• Proficient working knowledge of Microsoft Word, Excel, PowerPoint, Outlook etc