Administrative Assistant

Administrative/ Office Assistant

Location: Fully In-Person

Job Type: Full-Time (Approximately 38-40 hours per week)

Pay: Starting at $15.00 per hour

Genesis Brain Institute is seeking a reliable, organized, friendly, and positive Administrative Assistant to join our growing team. This is a fully in-person position for someone who can assist with daily office operations and provide support similar to an office assistant or front-desk coordinator.

The ideal candidate is dependable, professional, eager to learn, and comfortable communicating with patients, attorneys, healthcare providers, and insurance companies. Experience working with health insurance is a plus but is not required. We are willing to train the right person.

This is an excellent opportunity for someone who understands that there is room to grow within a growing company.

Responsibilities:

• Answer incoming phone calls and direct calls appropriately


• Take accurate messages and relay information to providers and staff


• Schedule and confirm patient appointments


• Answer general questions from patients and attorneys


• Collect patient payments


• Accurately document payments in patient accounts and office records


• Assist with billing-related questions and follow-up


• Process medical-record requests


• Send billing ledgers, medical records, and other requested documentation


• Scan and upload paperwork into electronic patient records


• Assist with scheduling depositions and coordinating related documentation


• Schedule meetings and maintain calendars


• Provide front-desk coverage


• Perform general administrative and clerical duties


• Assist staff with daily office needs and responsibilities
  

Qualifications:

• High school diploma or equivalent


• Strong organizational and multitasking skills


• Professional phone etiquette and communication skills


• Friendly, positive, and professional attitude


• Excellent attention to detail


• Basic computer proficiency, including Microsoft Office, email, and general office software


• Ability to communicate professionally with patients, attorneys, providers, and insurance representatives


• Experience with health insurance, medical billing, or a healthcare office is a plus


• Bilingual in English and Spanish is a plus but is not required


• Dependable transportation and the ability to report to the office for all scheduled shifts
  

Schedule:

• Monday–Thursday: 8:00 AM–5:00 PM


• Friday: 8:00 AM–2:00 PM


• One-hour unpaid lunch break Monday through Thursday


• Employees are required to clock in and out each workday


• Hours are subject to change based o