Vice President, Client Operations

Pittsburgh, PA Open
BNY is looking for Vice President, Client Operations in Pittsburgh, PA. This local job opportunity with ID 3868076310 is live since 2026-10-04 11:39:43.

In this role, you’ll make an impact in the following ways:

  • Develop and implement client service strategies by utilizing in-depth knowledge of client operations and industry best practices.
  • Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes.
  • Ensure compliance with regulatory requirements and company policies by maintaining up-to-date knowledge of industry standards and implementing necessary changes.
  • Collaborate with cross-functional teams to address client needs and resolve complex issues, demonstrating strong problem-solving skills.


To be successful in this role, we’re seeking the following:

  • Bachelor’s degree in business, Finance, or a related field.
    • Advanced degree or professional certification preferred.
    • Typically, 7-12 years of total experience.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
  • Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams.
  • Proficiency in client service operations and a thorough understanding of industry regulations and standards.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

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