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Operations Manager

Indianapolis, IN Open
General Hotels Corporation is looking for Operations Manager in Indianapolis, IN. This local job opportunity with ID 3819666460 is live since 2026-09-05 15:13:37.

Job Description
Job Description
General Hotels Corporation is looking for an Operations Manager for the Crowne Plaza Union Station. The Operations Manager will provide operational, accounting, administrative and human resources assistance to the department leaders.
Responsibilities
  • Conduction operational and brand standard training
  • Conduct employee onboarding
  • Review guest ledger, AR ledger, and deposit ledger to ensure all items are cleared in a timely manner
  • Assist with hotel accounting and payroll review
  • Prepare and submit month-end reporting based on management company timeline
  • Manage all accounts receivable, including setting up new accounts, sending invoices, posting payments and collections calls
  • Work with the sales department to bill groups accurately and in a timely manner
  • Respond to all guest billing inquiries in a timely and accurate manner with a focus on guest service
  • File HR and accounting records (digitally and physically)
  • Answer phones respond to emails, order office supplies and complete other administrative office tasks
  • Participate in the Manager on Duty (MOD) program, covering MOD shifts as needed
Requirements
  • Intermediate or better knowledge of MS Office, particularly Word and Excel
  • Strong organizational skills with a problem-solving attitude
  • High level of confidentiality and integrity
  • Excellent written and verbal communication skills
  • Solid knowledge of office procedures
  • High Attention to detail
Benefits
  • Medical, Dental, and Vision Insurance Options
  • Company Paid Life Insurance
  • Company Paid Telemedicine
  • Supplemental Life Insurance
  • 401(k) with company match
  • Hotel Room Discounts
  • Earned Wage Access (“on-demand pay”)
  • Company Paid Employee Assistance Program
  • Perks through Benefit Hub
  • Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.
General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.


PI05638c55ca8b-25405-41516885

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