# Facilities Maintenance Service Coordinator**Location:** Boynton Beach, 33426 (On-Site) **Salary:** $62,400.00 – $74,880.00 Annually### Are you a master of organization and coordination? We are dedicated to empowering businesses through innovation and service excellence. We are looking for a proactive, detail-oriented **Facilities Maintenance Service Coordinator** to join our team. If you thrive in a fast-paced environment and take pride in delivering seamless service, we want to meet you.### Your RoleIn this position, you will be the central point of contact for multi-site facility operations. You will manage the full lifecycle of work orders—from intake and dispatching to final closeout. You will serve as the essential link between our clients, internal teams, and our network of subcontracted vendors, ensuring every service request is handled with professionalism, accuracy, and care.### Your Key Responsibilities* **Dispatch & Prioritize:** Receive and manage service requests, assigning the right vendors based on scope, performance history, and pricing.* **Work Order Management:** Track work orders from start to finish, ensuring timely updates and absolute clarity for all stakeholders.* **Vendor Relations:** Source and onboard new subcontractors, ensuring all compliance documentation (insurance, licenses, W-9s) is accurate and up-to-date.* **Quality Assurance:** Review vendor reports, photos, proposals, and invoices to verify quality before final billing.* **Performance Monitoring:** Track vendor metrics like response time and service quality to drive consistent, high-level results.* **Scheduling:** Manage preventive maintenance and recurring service schedules across multiple locations.* **Process Improvement:** Contribute your ideas to help us enhance dispatch efficiency and overall service delivery.### What You Bring* **Technical Proficiency:** Strong skills in Microsoft Office (Outlook, Excel, Word, Teams) and experience with work order platforms, document management tools, or cloud-based databases.* **Exceptional Communication:** The ability to convey clear instructions and updates to vendors, clients, and internal teams with professionalism.* **Organizational Prowess:** A proven ability to manage multiple active requests and deadlines simultaneously without losing focus on the details.* **Experience:** Previous background in dispatching, facilities coordination, maintenance operations, or vendor management is strongly preferred. Familiarity with HVAC, plumbing, electrical, or general maintenance trades is a major plus.* **Integrity:** A commitment to handling sensitive information with discretion and maintaining accurate, compliant records.### Why Join?We believe in empowering our employees just as much as our clients. We foster a culture of collaboration, respect, and growth, where your voice is valued and your expertise helps turn challenges into opportunities. **Comprehensive Benefits Package:*** Health, Dental, and Vision Insurance* Life Insurance* 401K* Paid Time Off**Our Culture:**We are a team driven by purpose and ethical integrity. We value innovation, a growth mindset, and a deep commitment to customer-centricity. If you are looking for a role where you can make a tangible impact in a collaborative, supportive environment, we invite you to apply today!*Paychex is an equal opportunity employer committed to an inclusive work environment.*