Retail Nutrition Services Coordinator
Job Description:
Job Specifics:
Schedule: Full-time (40 hours); Variable days Monday - Sunday with weekend rotations.
Shifts: 9:00 am - 7:30 pm
Location: Intermountain Health St. Vincent Regional Hospital, Billings, Montana
Benefits Eligible: Yes - Link to Benefit Details
Uniforms are provided
Top candidates will have leadership experience in retail or restaurant settings.
Make a Difference Through Food | Grow Your Career | Lead with Purpose
Are you passionate about customer service and ready to take the next step in your career? Join our Food & Nutrition Services team as a Retail Nutrition Care Coordinator at St. Vincent Regional Hospital in Billings, Montana, and help lead daily operations in the Good Day Cafe, serving caregivers, visitors, patients, and community members. In this shift leadership role, you'll help guide daily café operations, provide support to team members, and help ensure a great experience for both guests and coworkers.
As a working leader, you'll continue delivering exceptional customer service while assisting with responsibilities such as coordinating daily workflow, supporting catering functions, maintaining inventory and supplies, and helping create a welcoming dining experience for every guest. Your leadership and attention to detail will help ensure quality, efficiency, and service excellence throughout the café.
Food is more than fuel; it's comfort, healing, and connection. If you enjoy supporting and motivating others, thrive in a fast-paced environment, and take pride in creating exceptional guest experiences, you'll feel right at home on our team.
St. Vincent Regional Hospital delivers compassionate, quality care to the people of Montana and Northern Wyoming, as it has for more than 125 years. In addition to 30 regional clinics, we offer a number of progressive specialty services. St. Vincent even has a special “hospital within a hospital” just for children, St. Vincent Children’s Hospital.
What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the “Power of We.”
Job Function
This position is responsible to lead the Culinary Services team or service line when other leadership is not on-site within the Culinary Services department while fulfilling the role of the Nutrition Care Associate.
Essential Functions
Leads and maintains workflow of assigned area and ensures tasks are completed.
Resolves immediate issues such as service recovery, coaching/redirecting caregivers, and rearranging staffing. Escalates to manager as appropriate.
Participates in orienting, training, scheduling, coaching, and leading employees as appropriate.
Ensures that department standards for quality, sanitation, and safety are met.
Communicates issues with the appropriate members of management.
Contributes to achievement of consumer satisfaction goals, patient engagement goals .
Responsible to implement, under the direction of the Nutrition Services Manager, best practice, system-level initiatives.
Skills
Food Service
People Management
Hospitality
Computer Literacy
Interpersonal Communication
Food Safety and Sanitation
Qualifications
Food Handler Permit or ServSafe certification is required by first day of work (required only in the states of Utah and Idaho).
ServSafe certification obtained within 90 days of hire date if not current
Demonstrated ability to read and communicate effectively in English.
Demonstrated ability to lead and work independently as well as part of a team.
Demonstrated ability to utilize safe food handling techniques, in all applications
Understands workflow, prioritizes, uses timelines, understands deadlines
Preferred:
Demonstrated ability to provide exceptional customer service
Understands modified diets
Demonstrated ability to utilize commercial cooking equipment
Physical Requirements
Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
Remain standing for long periods of time to perform work.
Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.
Location:
Intermountain Health St Vincent Regional HospitalWork City:
BillingsWork State:
MontanaScheduled Weekly Hours:
40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$20.45 - $27.04We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.