IT Site Support Lead

IT Site Support Lead

St. Louis, MO

At The Gund Company, we're more than an electrical insulation manufacturer-we're a team of driven, collaborative problem-solvers who support each other and push for growth.

Our Values: Take Care of Each Other • Take Care of the Customer • Take Care of the Business

As our IT Site Support Lead, you'll take ownership of onsite IT support at our St. Louis manufacturing facility and Corporate HQ. You'll lead Tier-2 support, solve complex technical issues, and ensure smooth day-to-day operations.

You will:

• Lead and support onsite IT team members
• Act as the go-to escalation point for critical IT issues
• Troubleshoot advanced technical problems (devices, network, collaboration tools, plant tech)
• Partner with leadership to keep operations running smoothly
• Support executives and VIP users with professionalism and discretion
• Drive continuous improvement through trend analysis and problem-solving

• 3+ years of IT support experience (desktop, site, or end-user)
• Experience leading or coordinating support teams
• Strong troubleshooting skills across Windows, hardware, and basic networking
• Experience in manufacturing environments preferred
• Excellent communication and customer service mindset

• 30% Employee-Owned (ESOP) - build ownership without investing your own money
• 401(k) Match - 50% match up to 6%
• Comprehensive Benefits - medical, dental, vision, life, disability
• Career Growth - Individual Development Plans
• World-Class Engagement - Gallup-rated culture

Apply today and help us keep our operations-and our people-running strong.

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