Receptionist/Scheduling Coordinator
Join a team where your work truly makes a difference.
At Amada Franchise Inc., we are committed to providing exceptional care and support to our clients, employees, and franchise partners-and it starts with the people who keep our offices running smoothly.
We're looking for a highly organized, service-driven Office Coordinator & Receptionist to be the welcoming face of our corporate office and a key partner in daily operations. This position is located on-site at our San Clemente headquarters, where you'll work a consistent Monday through Friday schedule from 8:00 AM to 5:00 PM as part of a collaborative office environment.
Why Join Amada?
This is more than an administrative role. It is an opportunity to:
Make a direct impact on caregivers, seniors, and families
Be part of a mission-driven, values-based organization
Contribute to a growing and respected senior care brand
Work in a collaborative, service-focused environment
Comprehensive Benefits Package Includes:
Amada is committed to supporting the health and well-being of our employees. We offer a comprehensive benefits package, including:
100% employer-paid medical coverage on the base plan (employee only)
Dental and Vision insurance
Paid Time Off
Life and AD&D insurance
Voluntary Life and AD&D options
Short-Term and Long-Term Disability
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Voluntary benefits including Accident, Critical Illness, and Hospital coverage
Voluntary Pet Insurance
What You'll Do:
As the first point of contact, you'll create a welcoming, professional experience while supporting both administrative operations and care coordination.
Front Office & Customer Experience
Greet visitors, employees, and partners with professionalism and warmth
Manage incoming calls, emails, and inquiries
Maintain an organized and welcoming office environment
Office Operations & Administration
Handle mail, packages, and office supply inventory
Keep common areas stocked and organized
Support team members with administrative needs and IT coordination
Scheduling & Care Coordination
Communicate schedule updates with caregivers and clients
Build strong relationships with internal and external stakeholders
Ensure timely, accurate coordination of care services
Documentation & Systems
Maintain accurate records in EMR systems
Track caregiver attendance and client communications
Ensure compliance with documentation standards
What We're Looking For
1-3 years of administrative, scheduling, or customer service experience
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Proficiency in Microsoft Office (Axis Care experience is a plus)
A positive, team-first attitude with a strong sense of urgency
Preferred Attributes
Strong customer service mindset with a focus on creating a positive experience for employees, clients, and franchise partners
High level of professionalism, discretion, and ability to maintain confidentiality
Friendly, polished, and professional demeanor as the face of the office
Strong sense of urgency and responsiveness
Highly organized with strong attention to detail
Team-oriented with a collaborative mindset
Adaptable and flexible in a dynamic work environment
High level of accountability and follow-through
Make an Impact with Amada
If you're looking for a role where your organizational skills and people-first mindset can shine, we'd love to hear from you.
Apply today and be part of a team dedicated to making a difference every day.
Compensation details: 23-25 Hourly Wage
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